Website navigation:
Our support - offerings for your integration environments
We provide high quality support for our customers 24 hours a day, independent from the complexity of the challenge - 100 percent reliable regarding promised response time and quality of results. Our integration solutions are a crucial competitive advantage for our customers, a core component of the strategic orientation of the organization, a key factor for reactivity and agility. The more crucial is a fail - proof and stable operation of this environment - we meet this requirement in every stage, from design to implementation.
The result are robust and efficient integration platforms - but nobody is impeccable. X-INTEGRATE, too, cannot guarantee this. Rather, our push to perfection appears in our methodic approach, our structured functioning and transparent results. So errors and problems can almost be eliminated already in early design stages without business relevant affects to the daily operations.
For us, support means to act in a preventive way instead of a reactive action towards a problem. For this subject, monitoring solutions which enable the customer to change parameters before they become a business critical problem, are crucial.
Should a situation occur in which a fast problem solution in a very short time is needed - our support team is there, 24 hours a day and 7 days a week.
Our Support Center Experts will be glad to create an individual support contract for you which includes all specific needs regarding reaction time and time frame for a successful problem solution.
In addition to theses individual services we also have pre-configured Baseline Support Packages. Ask us about detailed information.
The result are robust and efficient integration platforms - but nobody is impeccable. X-INTEGRATE, too, cannot guarantee this. Rather, our push to perfection appears in our methodic approach, our structured functioning and transparent results. So errors and problems can almost be eliminated already in early design stages without business relevant affects to the daily operations.
For us, support means to act in a preventive way instead of a reactive action towards a problem. For this subject, monitoring solutions which enable the customer to change parameters before they become a business critical problem, are crucial.
Should a situation occur in which a fast problem solution in a very short time is needed - our support team is there, 24 hours a day and 7 days a week.
Our Support Center Experts will be glad to create an individual support contract for you which includes all specific needs regarding reaction time and time frame for a successful problem solution.
In addition to theses individual services we also have pre-configured Baseline Support Packages. Ask us about detailed information.
© 2013 X-INTEGRATE Software & Consulting GmbH Im Mediapark 2 50670 Köln
Learn more...